Privacy Policy

Mastiff: EU Warranty & GARAN, a Shopify app by EMERGENESIS LLC.
Last updated September 29, 2026.

This app shows the EU legal guarantee notice and the EU GARAN label on your Shopify store. It is built to keep as little data as possible.

What the app stores

DataWhereWhy
Your store's login session (a Shopify access token)Our databaseSo the app can save your settings in Shopify
Whether you confirmed the notice shows correctly, and whether a review request was shownOur databaseSo we do not ask twice
Your app settingsYour Shopify store (an app metafield)So your theme can show the notice
GARAN years, brand and model per productYour Shopify store (product metafields)So your theme can show the label

What the app does not collect

The app stores no data about your customers. The notice and label on your storefront load only images and styles from Shopify's own servers; they send nothing to us and set no cookies. The order email code loads the notice image from our server, which sees only a normal image request.

Deletion

When you uninstall the app, we delete your session. Shopify then sends a deletion request 48 hours later and we delete everything else we hold for your store.

Contact

support@usemastiff.com. We reply within one business day.